The problem is that the file type/protocol association for MS-WORD is broken. First, let me show where the actual issue resides and then the solution.
The solution is easy and took less than 5 minutes to resolve. The issue there is that Word does not show up in that list, only official Microsoft Store apps are shown. But rather than Word opening, a dialog box appeared asking me to identify an application from the Store with which to open the document stating “You’ll need a new app to open this ms-word” followed by a link to select the appropriate application from my computer.
The message in the background, which I expected to see, said “We’re opening this in Microsoft Word…”. The problem arose when I needed to look at a Word document, was prompted to open the document in Word, but I was greeted with a dialog box instead of a document loaded up in Word for me to view. I opened the presentation in the browser, I was prompted to open the presentation in PowerPoint and provided a link to launch PowerPoint and automatically load the presentation. I needed to open a document in PowerPoint to authenticate and view the content. This prevents sensitive information from being printed, copied, forwarded, etc. We can subscribe to documents and libraries and get updates when items are modified or added then go view those documents in a web browser while on the go without needing to constantly be pulling down the latest version and wondering if it is up to date.Įnter today’s issue: sometimes we need to open documents in Word, PowerPoint or Excel for authentication purposes due to Information Rights Management.
For the most part it is a great solution with few issues. It should come as no surprise that we rely heavily on SharePoint for sharing documents at Microsoft.
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